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How should I ship my item for repair?
We recommend using UPS or FedEx when sending items in for repair.
Use a strong, new carton with at least 6" of space between any edge of
the carton and the item you are sending in for repair. Fill all gaps
with styrofoam packing peanuts or fill. Many areas have packaging
stores such as tThe UPS Store, Mailboxes USA, The Packaging Store, etc.
These stores usually do a very good job of packing and are generally
the best way to send repair items. If you pack and ship yourself, make
sure to:
- Wrap the unit with bubble wrap or similar material to prevent small particles of loose material from getting into the unit.
- Include completed work order and $40 repair fee with your item. Do not send separately.
- Always insure the item you are sending in.
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